Return & Refund Policy
Last Updated: July 2026
Thank you for shopping with Boots & Blessings Boutique! We want you to love your purchase. If you're not completely satisfied with an eligible item, we're here to help. Please review our return policy before placing your order.
🔄 Return Eligibility
We accept returns on eligible items within 7 days of the delivery date.
To qualify for a return, items must be:
- Unworn
- Unwashed
- Free of stains, odors, makeup, deodorant, or pet hair
- In their original condition
- Returned with all original tags attached
- Returned in the original garment bag (if applicable)
- Returned in the original packaging whenever possible
Items that are missing tags, the original garment bag, or show signs of wear may not qualify for a refund and may be returned to the customer.
❌ Final Sale Items
The following items are final sale and cannot be returned or exchanged:
- Personalized or custom-made items
- Preorder items
- Weekly Personalized Presale items
- Clearance or sale merchandise
- Gift cards
- Earrings and other personal-use items (if applicable)
- Any item marked Final Sale
📦 How to Start a Return
To request a return, please email us within 7 days of your delivery date at:
boots.and.blessings.boutiquee@gmail.com
Please include:
- Your order number
- Your full name
- The item(s) you'd like to return
- The reason for your return
- Photos if your item arrived damaged, defective, or incorrect
Once your request has been reviewed and approved, we'll provide instructions for returning your item.
Please do not mail your return without receiving return approval first. Unauthorized returns may be refused.
🚚 Return Shipping
Customers are responsible for return shipping costs unless:
- You received the wrong item.
- Your item arrived damaged or defective.
- An error was made on our part.
We recommend using a trackable shipping service, as Boots & Blessings Boutique is not responsible for lost return packages.
Original shipping charges are non-refundable.
💳 Refunds
Once your return has been received and inspected, we'll notify you of the status of your refund.
If approved, your refund will be issued to your original payment method. Please allow 5–10 business days for your financial institution to process and post your refund.
Refunds will only be issued for items that meet our return eligibility requirements.
📦 Damaged or Incorrect Orders
Please inspect your order upon delivery.
If your item arrives damaged, defective, or you receive the wrong item, please contact us within 3 days of delivery at:
boots.and.blessings.boutiquee@gmail.com
Please include your order number along with clear photos of the item and packaging so we can resolve the issue as quickly as possible.
🚫 Order Changes & Cancellations
Orders begin processing quickly to ensure timely shipping.
If you need to cancel or make changes to your order, please contact us immediately. While we'll do our best to accommodate your request, we cannot guarantee changes or cancellations once an order has entered processing.
🤍 Our Commitment to You
At Boots & Blessings Boutique, we are committed to providing quality products and exceptional customer service. If you have any questions about your order or our return policy, we're always happy to help.
📧 Email: boots.and.blessings.boutiquee@gmail.com
Thank you for supporting our small business. We truly appreciate your trust and look forward to serving you! 🤍